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Software Engineering

Senior Site Reliability Engineer

New York, NY

Hybrid Full time

$197,000 to $250,000 a year

The employer is a SaaS company building scheduling and dispatch software for field service businesses.

As a Senior Site Reliability Engineer with the employer, you will lead technical work and help shape how the software engineering team works. This position is based in New York, NY. This is a full-time, permanent position. This role is hybrid, with three days a week in our New York office.

What you’ll do

  • Run capacity planning and load testing for critical services
  • Lead incident response and write blameless post-incident reviews
  • Define service level objectives with product teams and track error budgets
  • Improve the observability stack: metrics, logs and traces
  • Build tooling that removes toil from operations work
  • Mentor junior engineers and review their work

What you’ll bring

  • Bachelor’s degree in Computer Science or a related field
  • 5+ years of relevant professional experience
  • Experience operating large-scale production systems
  • Proficiency in Go, Python or a similar language
  • Experience with modern observability tooling
  • A track record of leading projects from scope through delivery

Nice to have

  • Experience with chaos engineering
  • Experience in a regulated or high-availability environment

Compensation and benefits

The pay range for this position in New York, NY is $197,000 – $250,000 per year. Final pay depends on experience, skills and qualifications.

  • Life insurance
  • Annual performance bonus
  • Annual professional development and certification budget
  • 401(k) with company match
  • Paid professional licensing and society memberships
  • Short- and long-term disability insurance

The employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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