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Mechanical Engineering

Lead Field Service Engineer

New York, NY

On-site Full time

$130,000 to $166,000 a year

The employer is a contract manufacturer producing precision metal components and assemblies.

Our New York office is growing, and we need a Lead Field Service Engineer who can set technical direction from day one. You will work closely with a collaborative mechanical engineering group and report to the mechanical engineering manager. This is a full-time, permanent position. This role is on site at our New York location.

What you’ll do

  • Train customer operators and maintenance staff
  • Troubleshoot mechanical, electrical and software issues
  • Document service visits and feed issues back to engineering
  • Install, commission and service equipment at customer sites
  • Perform preventive maintenance and upgrades
  • Mentor junior engineers and review their work
  • Set technical standards and guide decisions across multiple projects

What you’ll bring

  • Bachelor’s degree in Engineering or a related technical field
  • 8+ years of relevant professional experience
  • Valid driver’s license with a clean record
  • Willingness to travel regionally
  • Strong customer service skills
  • A track record of leading projects from scope through delivery

Nice to have

  • Experience with industrial automation equipment
  • Experience servicing medical or semiconductor equipment

Compensation and benefits

The pay range for this position in New York, NY is $130,000 – $166,000 per year. Final pay depends on experience, skills and qualifications.

  • Annual performance bonus
  • Health savings account with employer contribution
  • Paid parental leave
  • 401(k) with company match
  • Life insurance
  • Annual professional development and certification budget

The employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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